To receive your rates, instalment notices and six trailer passes by email, sign up today:
  • No more lost rates notices
  • No more lost trailer passes
  • Easy to forward on to another payee
  • Easy to retrieve electronic filing.
Make life easier while doing your bit for the environment!

Due Dates

2023/2024 Deadline to Register for eRates Date Rates are Sent Payment Due Date
Annual Rate Notice 07-Jul-23 21-Jul-23 01-Sep-23
Instalment 2 17-Sep-23 25-Sep-23 03-Nov-23
Instalment 3 12-Nov-23 20-Nov-23 12-Jan-24
Instalment 4 28-Jan-24 05-Feb-24 15-Mar-24


  • Only ONE email address is allowed for each rates notice
  • If you are not the owner or agent for the property, you cannot register for eRates
  • If there is more than one property owner and both owners register for eRates, notice/s will be sent to the email of the person who registered last
  • The registration process closes fourteen (14) days before the rate notice is sent to you
  • If your eRates registration is not received in time for when the next notice is sent out, you will receive your rate notice by post.

Your Details

All cells below must be completed. Once you click the orange 'Register for eRates' button, a confirmation email will be sent to the designated email address. Please click the link within this email to activate your registration.
Property Number: *
Type: *
Property Owner/s *
Property Address *
Suburb *
Email *
Confirm Email Address: *
Telephone Number: *
* Required

I have read and agreed to the terms and conditions listed below.

Terms and Conditions
  1. A rate notice also includes reference to any rate instalment notices
  2. You agree to receive your rate notice by email and understand that a paper document will not be sent (except where interim rates are raised, a paper notice will be issued)
  3. You confirm you are the registered owner or Agent of the property address shown above
  4. An email will be sent to the email address nominated by you and all future notices will be able to be accessed via a link in the email
  5. If you own more than one property you will need to register separately for each property and you will receive separate email notifications for each of the registrations we receive
  6. You must advise any other person who currently receives a paper rate notice for this property that they will no longer receive it as a result of your request
  7. If you authorise an Agent to act on your behalf you must notify us when this changes or is cancelled and you or the Agent must 'unsubscribe' from your eRates registration. To unsubscribe, please email
  8. You must regularly check your nominated email address for rates notices
  9. You agree that rate notices are deemed served when it reaches your internet service provider, whether or not you have opened or read the email
  10. You agree that you will retain the rate notice information yourself electronically or by printing it. A fee is charged for reprints of notices
  11. If you change your eRates email address, you are required to re-register your new email address
  12. Should the City receive an electronic 'delivery failure' notification from your email address the request for email delivery will be cancelled and a paper document will be posted to the last advised postal address
  13. You can withdraw your request for email delivery of your rate notice at any time. To unsubscribe, please email

For more information

Visit, email or call 08 9411 3444.