Please complete the details below if you wish to register to receive your rate and instalment notices via email. You will receive a verification email as part of the registration process.
Things to be aware of before applying:
There can only be
email address for each notice.
If there is more than one owner of the property and both owners apply to receive the electronic notice, the default will send the email to the email address of the last person who registered.
The registration process will automatically close fourteen (14) days prior to the issue date of
any rate or instalment notice
If the registration has not been received in time for when the next notice is issued, you will automatically receive your rate or instalment notice by post.
Placing your cursor over the question mark will display helpful tips.
If you are not the owner or agent for the property you are not eligible to register.
Other given name(s)
Click Here if your Postal Address
is the same as the property address.
Confirm email address:
Daytime contact number:
Do you wish to receive other City invoices, renewals, marketing and/or other communications via this e-mail address
Once you have registered we will send you an email - it's important that you click the link within this email to activate your registration.
TERMS AND CONDITIONS
For the purposes of these terms and conditions reference to a rate notice also includes reference to any rate instalment notice.
You agree to receive your rate notice by email and understand that a paper notice will no longer be sent. (NOTE: This e-notice registration excludes interim, reminder and final notices which will be posted in paper to the last advised postal address).
You confirm you are the registered owner or Agent of the property address shown above.
All future rate notices will be in the form of a PDF attachment to an email sent to the email address nominated by you.
If you own more than one property you will need to register separately for each property and you will receive separate email notifications for each of the registrations we receive.
You must advise any other person who currently receives a paper rate notice for this property that they will no longer receive it as a result of your request.
If you authorise an Agent to act on your behalf you must notify us when this changes or is cancelled and you or the Agent must 'unsubscribe' from your e-notice registration. To unsubscribe, please click on the link at the bottom of the last email or send a request via email to
You must regularly check your nominated email address for rates notices.
You agree that rate notices are deemed served when they have been successfully emailed, whether or not you have opened or read the email.
You agree that you will retain the rate notice information yourself electronically or by printing it. A fee is charged for reprints of notices.
If you change your eRates email address, you are required to re-register your new email address.
Should the City receive an electronic 'delivery failure' notification from your email address then this e-notice registration will be cancelled and the rejected notice posted in paper to the last advised postal address.
You can withdraw your request for email delivery of your rate notice at any time. To unsubscribe, please click on the link at the bottom of the last email or send a request via email to
I have read and agreed the terms and conditions listed above.